Session 3: 🗺 Community Engagement

DRAFT PRE-ALPHA VERSION FOR ONLINE WEBPAGE

Just because you can draw a detailed map, doesn’t mean you are accurately representing the territory! - Yuval Noah Harari

Key lessons

• Information mapping for your community
• Building a mountain/matrix of engagement
• Understanding and mapping incentives and value-exchange

🖥 Part 3: Community participation and Value-exchange

[Link to the Google slides]

To ensure equitable community participation, it’s important to map the following information:

• what different resources and processes in our community exist
• what do different kinds of community participation and engagement look like
• what values do we create for our community members to participate in our community and engage with our work
• what processes work that can be used to iterate and improve all forms of participation and build a fair value exchange (support and acknowledgement) system

We will utilise the mountain/matrix of engagement to map community processes and value exchange:

• Discover how people interact with your community, organisation, or project and its culture.
• Discover how people identify and move between different types of interactions.
• Develop pathways for people to move from first contact to sustained engagement to leadership
• Embed value-exchange and fair recognition process in the project

📝 Assignment:

3 - community participation and engagement ← [Make a Copy]

TODO: Bring one or multiple of these resources to share with others

• Your favourite community document - from your or another project - these documents could be an annual report, a community health report (how is your community doing, what are the indicators)
• A community policy from your work (contributing guidelines, code of conduct etc.)
• Strategy or communication document.

Reading recommendation

• Personas and Pathways: https://the-turing-way.netlify.app/project-design/persona.html
• Jones, C. M. (2022). How to Reward Your Community Members And Keep Them Engaged. CMX. https://cmxhub.com/how-to-reward-your-community-members
• Creating Pathways: Creating Pathways That Invest in New Maintainers
• Map is not the territory: https://conceptually.org/concepts/the-map-is-not-the-territory

🏡 Key takeaways

In this session, we discussed:

• The Mountain/Matrix of engagement to understand what different levels of engagement look like and how we facilitate that.
• How do we move from one level to another? When to recognise someone can move from one band to another?
• Mountain of Engagement should be a living document, reflecting on what your community experiences are and where you should modify them.