Session 2: πŸ”€ Community of Practice Basics

DRAFT PRE-ALPHA VERSION FOR ONLINE WEBPAGE

As a community, great things can happen when each individual contributes, according to their strengths, toward a common goal. ― Idowu Koyenikan

Key lessons

  • Purpose and outcomes of your community
  • Creating a stakeholder map
  • Developing roles and responsibility documentation
  • Community communication channels

πŸ–₯ Part 2.1: Mapping Stakeholders and their engagement needs

Link to the Google Slides

Let’s first start by reflecting on these questions

  • Why invest in community building?
  • What are some good examples of community building have you experienced?

Purpose and outcomes

Each participant can create a table to add details from their projects.

Project/subproject Names Purpose Outcomes

Identifying Stakeholders

Contributors Role Nature of participation

2.2 Optional for projects with many stakeholders: Prioritising Stakeholders

Link to the Google Slides

Anybody who can affect or is affected by an organisation, project, community or the processes and strategy they use. Identifying who they, how they engage and what they need to affect changes is crucial for the success of a project.

Stakeholder map example with four quadrants - Keep satisfied (high power, low interest), Manage closely (high power, high interest), Inform regularly (low power, high interest), Monitor and anticipate needs (low power, low interest)

Template for the Community Management at the Turing

Extanded Miro Board for Stakeholder and Communication/Engagement Mapping

Find general templates for reuse:

2.3 Resources and engagement/communication platforms

Resources and infrastructure:

  • Tools/platforms:
  • Documentation:
  • Infrastructure:
  • Events:
  • Opportunities:
  • Agency and decision-making power:
  • [Anything else?]

Types of engagement:

  • Primary: GitHub
  • Asynchronous: Newsletter, talks, Slack, Twitter, documentation
  • Synchronous: Co-working calls, Collaboration Cafe, Book Dash
  • Let’s discuss the other types of engagements you have implemented …

πŸ“ Assignment 2 + Discussions:

2 - Community of Practice Basics ← [MAKE A COPY]

  1. What is the purpose of your CoP or project? What are the main and expected outcomes of the project?
  2. Who are your stakeholders and what are their roles?
  3. How do you facilitate their participation, collaboration and contributions - what are the engagement and communication platforms?

Reading recommendation

Note:

  • The assignments from this session is for you to come back to, update and reflect on periodically, such as in the mid-year or annual review.
  • You can exchange this with other community managers to get some feedback.

🏑 Key takeaways

In this session, we discussed:

  • How to map the purpose and outcome of your community
  • How to map stakeholders and their engagement in the project
  • how to enable that engagement through appropriate communications tools, channels and platforms